Privacy Policy

ICS&M Limited

Privacy Notice to Employees and to Clients

ICS&M Limited is a limited company incorporated in England and Wales under reference number 4397020. We are a “controller” under the General Data Protection Regulation and the Data Protection Act 2018.

Whose data do we hold?

We may hold data about the following people:

Employees
Clients
Suppliers and service providers
Advisers, consultants and other professional experts
Complainants and enquirers
What data will we collect?

We will only collect data from you that is relevant to the matter that we are dealing with. In particular, we may collect the following information from you which is defined as “personal data”:

Personal details
Financial details
Basis for processing

The basis on which we process your personal detail is one or more of the following:

It is necessary for the performance of our contract with you
It is necessary to comply with a legal obligation
It is in our legitimate interest to do
You have given your consent (this can be withdrawn at any time by advising our data protection officer but does not affect the fact that we will continue to hold your personal details for any or all of the other three categories)
How will we use your data?

We may use your information for the following purposes:

Provision of service support, service administration, sales quotations
Proper performance of a contract of employment
Promotion of our services
Provision of education to our employees
Maintaining accounts and records
Supporting and managing employees
Who will we share your information with?

We do not share your information with anyone unless we are instructed to do so by yourself.

How long will we keep this information for?

We will normally keep this information throughout the period of time that we do work for you and afterwards for a period of at least six years
Transfer to third countries

We may from time to time transfer your personal data to a country outside the EEA. This might be because of cloud computing
This will be necessary for the performance of your contract or service with us
Security arrangements

We shall ensure that all the information that you provide to us is kept secure using appropriate technical and organisational measures
In the event of a personal data breach we have in place procedures to ensure that effects of such a breach are minimised and shall liaise with the ICO and with you as appropriate
What rights do you have?

You have the following rights under GDPR:

Right to be informed
Right of access
Right to rectification
Right to erasure
Right to restriction of processing
Right to data portability
Right to object
Right of access

You have a right to see the information that we hold about you. To access this you need to provide a request in writing to our data protection officer together with proof of identity
We will usually process your request free of charge and within 30 days but reserve the right to charge a reasonable administrative fee and to extend the period of time by a further two months if the request is manifestly unfounded or vexatious and/or is very complex
Right of erasure

You have a right to ask us to erase your personal data in certain cases (details may be found in Article 17 of the GDPR)
We will deal with your request free of charge and within 30 days but reserve the right to refuse to erase information that we are required to retain by law or regulation or that is required to deal with a complaint or to exercise or defend legal claims
To exercise your right to erasure please contact our data protection officer Data Protection Officer and how to complain
If you are unhappy about how we are using your information or how we have responded to your request then initially you should contact our data protection officer, gdpr@icsm.co.uk
If your complaint remains unresolved then you can contact the Information Commissioner’s Office, details available at www.ico.org.uk